・Support Project Team in Business Development activities to include: assistance with disseminating RFQ’s to the appropriate parties, building a strong rapport with current or potential customers
・Support customer with technical information regarding products and past performance
・Support Project Team with getting technical and program information from customers
・Serve as liaison between Customer and company
・Facilitate and participate in meetings between the program team and the customer with onsite support and representation
・Keep Project Team updated with program timing and other details
・Understand customer requirements, and translate back to project team
・Work with customer on cost reduction opportunities
・Understand Customer Systems
・Support OEM Manufacturing and Service Engineering
・Appropriate and timely communication between company and the customer
・Provide vehicle application and voice of the customer input to component peer reviews, design reviews, and gate reviews
【PRIMARY FUNCTION】
Primary concern of this position is to provide application engineering, calibration & field technical support, ensure product performance and conduct problem solutions, to meet with Japanese HEV customer’s expectation.
【ESSENTIAL FUNCTIONS】
・Implement warranty to ensure it’s managed and cleared in a timely manner.
・Record and report incidents to team for Product Performance Review,
・On-going development and improvement of customer complaints processes.
・Document and maintain product performance info such as failures, fuel economy, reliability, etc.
【DIMENSIONS】
・First response to customer failure report within 2 hours
・Incident record 100%
・Efficiently manage spare parts inventory, spare parts availability 100%
・Maintain customer relationship and achieve excellent satisfaction
【OVERVIEW】
・Supporting technical activities between divers Japanese customers and company's electronics products (accelerator pedals) on technical and project level
・Maintain and support intensive communication between company and the Japanese customers with respect to requirements, meetings and discussions on project level
・Support internal data exchange as input towards development activities of Hella’s electronics business in Japanese market
【DUTIES AND RESPONSIBILITIES】
1. Support electronic product activities with the Japanese customers in order to gain business for company
2. Co-create and support technical presentations to Japanese OEM customers
3. Active involvement in the development, design and project management work of accelerator pedal both in the acquisition phase and in series production.
4. Assist in coordinating and support developing all activities between the customer and the relevant company's organisations for APS products
5. Support the identification of new busin
【BASIC FUNCTION】
This position acts as a main interface between customers and companyin global team. You will be responsible for transition of customer needs/requirements into company’s global development process and its execution. A key goal is to achieve flawless launching with customers’ satisfaction.
【ESSENTIAL DUTIES】
・Manage Branded Audio System(Audio amplifiers and Speakers) projects.
・Responsible for all Engineering and Project Management executions, which are related to JOEM projects you will be in charge.
・Understand technical details of the products used in systems, both electrical and mechanical.
・Serve as lead program interface with customer.
・Identify program issues as early as possible and drive resolution at the team level.
・Take leadership in coordination and negotiation with internal/external stakeholders to achieve the goal.
・Support sales activities and materialize business models in OEM, Factory Automation & end customer
・Support sales activities mainly Japanese market with focus on company's Industrial 4.0 portfolio
solutions (Mechatronics, Digital Business Models & Digital Service Solutions)
・Supporting to establish strategic partnerships with (global) market players in the context of Industry 4.0
(e.g. FA or IT relevant companies)
・Technically support Sales Engineers for assigned customers and its Industrial 4.0 market
・Responsible to design mainly technical and partly commercial concepts and partly business models
based on company's Industry 4.0 portfolio as well as available partner portfolio.
・Cooperation with overseas colleagues and supporting domestic and overseas events, development projects, (house-fair, exhibition, etc)
・Track and monitor ongoing Industry 4.0 projects
・Support Product Development Process
・Execute Order Generation Process
・Providing internal and external training
・Monitor tech
・Conducting sales activity to create sales and materialize business models in OEM, Factory
Automation & end customer
・Penetrate into mainly Japanese market with focus on company's Industrial 4.0 portfolio solutions (Mechatronics, Digital Business Models & Digital Service Solutions)
・Establishment of strategic partnerships with (global) market players in the context of Industry 4.0 (e.g. FA or IT relevant companies)
・Responsible for business growth for assigned customers and its Industrial 4.0 market
・Responsible to design both technical and financial business models based on company's Industry 4.0 portfolio as well as on available partner portfolio (e.g. e-F@ctory Alliance Partners)
・Cooperation with overseas colleagues for oversea events, development projects, etc
・Coordination relevant event (house-fair, exhibition, etc)
【Reason of open position】
Enhancement of business development for Industrial 4.0 market
・Select the right components or define the solution that fulfill the required specification for customer application
・Conducting technical calculation, failure analysis, its reports
・Support development of product that will solve the customer specific application requirement
・Provide technical presentations of company's solution and technical consultancy to the customers
・Input technical requirement and approve the process under order generation process (quotation process)
・Provide technical seminar internally
・Close cooperation with domestic and overseas colleagues and exchange technical information, its tread, etc.
・Support global colleagues that are working with the JOEM that are located in overseas
・Project management
【Other conditions】
・Go out for joint customer calls together with sales in Japan
・Co-work closely with German colleagues - particularly application engineering and
・R&D/ corporate engineering
・Overseas business trips (1 or 2 times/year)
<DEFINITION OF GENERAL RESPONSIBILITIES >
As representative for R&D in project team, you are the interface between Customers and company's teams. You pilot at the customer’s premises the R&D functions during the whole project development and support the company's Technical Project Manager with the technical management of development, integration & introduction to manufacturing of products.
【Technical activities】
The position encompasses the following tasks and responsibilities:
・System Requirement Engineering,specification of system requiremens,derivation of requirements on HW and SW components,geometrical/mechanical integration of system compenents.
・Specification,planning and execution of system tests
・Set up and planning of tests for application and system validation,test analysis and result consolidation.
・Application of adjustable parameters to achieve optimal system performance.
・Presentation of system functionalities/performance,
validation results to customers.
・First level s
【Mission】
・As representative for R&D in project team, Candidate is the interface between customers and company's teams. Candidate is located at company's Utsunomiya office to support the company's Technical Project Manager on technical aspect of development, integration & introduction to manufacturing of products.
【Responsibilities】
<Techincal activities>;
The position encompasses the following supporting tasks and responsibilities:
・System Requirement Engineering, specification of system requirements, derivation of requirements on mechanical, HW and SW components.
・Product Specification,planning of system tests.
・Making design justification (DFMEA), functional safety analysis (ASIL B) if needed
・System validation, test analysis and result sonsolidation
・First level support to the customer regarding system design and validation.
・Close coordination with Development center in Europe.
・Ensure application of company's standards.
・Support business development: customer demo, attend lo
【Mission】
・Asｔthe main representative for selected functions development in project team, you are the interface between customers and company's teams.
You assist at the customer's premises the R&D functions during the whole project development and support the company's Function Owner with the technical management of development, integration & introduction to manufacturing of product.
・Coordinate overseas development team to ensure functions implementation in time and according to customer requirements.
・Communicate with other development teams to integrate the functions into the global system architecture.
・Organize and manage all design review event for both internal and external.
【Responsibilities】
・Responsible for understanding OEM system requirement specifications and functional requirements as main technical contact between customer and company's development teams.
・Construct and execute the function development plan, validation plan and testing for integration to the vehicle
