求人番号：80228
会社名非公開
求む！Quality engineer guarantee and 0 km
- 業種
- 自動車部品メーカー
- 職種
- 品質管理・品質保証
- 年収
- 600万円～900万円
- 勤務地
- 埼玉県、東京都
- 仕事内容：
- 【Mission】
・Company interface for JOEM for guarantee and 0 km topic.
・Coordinator between JOEM and company's Electrical Systems quality organization.
【Responsibilities】
・Support for communication with quality team by customer and company's group resident.
・Taken into account the customer claim for guarantee and 0km return.
・Management with customer of the logistic of the return part to the company's plant
・Based on the analysis result from company's quality and based on the customer information (diagniostic sheet, historic of the failed part coming form customer or dealers), manage the comany's answer across the customer portail system (B2B).
・Manage timing of internal answer and with customer
・Manage timing for the answer with internal and external supplier, according customer expectation
・Follow up of the internal QRQC
・Follow up of the quality internal indicator and customer indicator
-PPM follow up,NTF ratio, Group indicator
・Management and follow up of guaranty cost
-Negotiation